Refund/Cancellation Policy
You are eligible for a refund only on our service/package fee before the trademark
clearance has been conducted for your trademark order. Since we begin preparing your trademark clearance report right
after you place the order, you must request a refund before we send you the trademark clearance report via email. Once
you place an order, you will receive a confirmation email with the next steps. You must reply back to the confirmation email
immediately if you wish to cancel your order and avail the refund. You DO NOT QUALIFY for refund after we have sent you the
trademark clearance report. Once we've prepared the trademark clearance report, it means that we have conducted your
trademark search and prepared your trademark application for filing.
Federal filing fee, also known as the USPTO filing fee is non-refundable since it is paid to the United States Patent
and Trademark Office (USPTO) and cannot be refunded.
Abandoned Orders
I understand that, other than as required by applicable law, I shall have no right to cancel,
request a cash refund or obtain store credit for any undelivered order after 90 days have elapsed
from the purchase date unless Trademark Cave is at fault. All itemization of fees are displayed for
convenience only. Delivered orders shall be governed by the Trademark Cave Satisfaction Guarantee.
Both parties acknowledge that Trademark Cave is out of pocket time and money for undertaking the work
and both parties fully intend to complete the order. Abandoned orders will result in liquidated damages
equal to the amount paid to Trademark Cave for reimbursement of our commitment to service this order.
Miscellaneous
We hold the total rights, but are not necessitated, to restrict the sales of our products
or services to any person, geographic region, or jurisdiction. We may exercise this
right on a case-by-case basis. All descriptions of products or product pricing are
subject to change at any time without notice, at our sole decision making. We
maintain the rights to discontinue any product at any time without any prior notice. Any
offer for any product or service made on this site is nullified where prohibited.
